Shipping & Delivery

At Frontineers, we take great pride in the quality and craftsmanship of our leather goods. If you’re not completely satisfied with your purchase, we’re here to help.

 


✅ Returns

  • We accept returns within 14 days of receiving your order.
  • Items must be unused, unwashed, and in original condition with tags and packaging.
  • To initiate a return, please email us at [your email] with your order number and reason for return.
  • Once approved, we will provide return instructions.
  • Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

 


🔄 Exchanges

  • Need a different color or item? We’re happy to assist with exchanges, subject to availability.
  • Please contact us within 14 days of receiving your order.

 


💳 Refunds

  • Once we receive and inspect your return, we will notify you of the approval status.
  • Approved refunds will be processed to your original payment method within 5–7 business days.
  • Shipping costs are non-refundable.

 

 

❌ Non-Returnable Items

  • Custom or personalized items

  • Gift cards

  • Items marked “Final Sale”

 

 

📦 Return Address

(Include once you confirm your logistics setup)

 

 

📩 Questions?

Please reach out to us at [your customer support email] — we’re happy to help.