Shipping & Delivery
At Frontineers, we take great pride in the quality and craftsmanship of our leather goods. If you’re not completely satisfied with your purchase, we’re here to help.
✅ Returns
- We accept returns within 14 days of receiving your order.
- Items must be unused, unwashed, and in original condition with tags and packaging.
- To initiate a return, please email us at [your email] with your order number and reason for return.
- Once approved, we will provide return instructions.
- Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
🔄 Exchanges
- Need a different color or item? We’re happy to assist with exchanges, subject to availability.
- Please contact us within 14 days of receiving your order.
💳 Refunds
- Once we receive and inspect your return, we will notify you of the approval status.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Shipping costs are non-refundable.
❌ Non-Returnable Items
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Custom or personalized items
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Gift cards
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Items marked “Final Sale”
📦 Return Address
(Include once you confirm your logistics setup)
📩 Questions?
Please reach out to us at [your customer support email] — we’re happy to help.